KeyCorp taps City National, Fifth Third alum as strategy chief
KeyCorp announced on Monday the appointment of Chris Doll as Chief Strategy Officer and Deputy Chief Financial Officer, effective immediately. Doll will report to CFO Clark Khayat and join the financial leadership team and executive committee of the $191 billion-asset bank. Previously, Doll served as Executive Vice President and CFO at City National Bank for nearly three years, and earlier spent 13 years at Fifth Third.

KeyCorp named Chris Doll as chief strategy officer and deputy finance chief Monday, bringing to a close his nearly three-year stint at City National Bank.
He served as executive vice president and CFO at City National, joining the Royal Bank of Canada subsidiary from Cincinnati-based Fifth Third. He held various roles during his 13 years at Fifth Third, eventually becoming senior vice president and head of investor relations.
“Chris brings a strong track record of leadership, deep financial expertise, and a results-oriented approach that will help advance our strategic priorities,” said Clark Khayat, KeyCorp’s CFO and head of technology, in a prepared statement. “His ability to align strategy, financial discipline, and execution will be instrumental as we continue to drive long-term growth and create value for our stakeholders.”
Doll will report to Khayat and will serve as a member of the $191 billion-asset bank’s finance leadership team and executive council.
Khayat himself was elevated from strategy chief to CFO in 2022, leaving the bank without a chief strategy officer. Creating a dedicated CSO role is a “logical organizational step,” said RBC Capital Markets analysts Gerard Cassidy and Thomas Leddy in an investor note.
The bank “has consistently articulated a strategy centered on growing its priority fee-based businesses” such as investment banking, commercial payments, and wealth management; generating positive operating leverage; and reaching at least 15% return on tangible common equity by year-end 2027, analysts wrote. CEO Chris Gorman singled out those three businesses as “performing exceptionally well,” during the bank’s quarterly earnings call last month.
A dedicated CSO to focus on these priorities “should support that agenda,” the RBC analysts wrote.